Effective Date: 9 September 2026
Last Updated: 9 September 2026
This Shipping & Delivery Policy explains how orders placed through https://footkarft.africa/ are processed, shipped, and delivered.
FOOTKARFT AFRICA offers domestic and international shipping, subject to destination, product availability, and available delivery services. Shipping charges and estimated delivery times are displayed during checkout where applicable.
1. Order Processing
Orders are processed after successful order confirmation and payment.
Processing may depend on:
- Product availability
- Successful payment
- Verification of order information
- Delivery destination
- Applicable security or fraud checks
Customers should ensure that all delivery information provided during checkout is complete and accurate.
2. Shipping Locations
FOOTKARFT AFRICA may deliver orders within Ghana, Nigeria, and other supported international destinations.
Shipping availability may vary depending on the customer’s location and available delivery services.
3. Shipping Charges
Applicable shipping charges are generally displayed during checkout before the order is completed.
Shipping costs may vary depending on:
- Delivery location
- Order size or weight
- Shipping method
- International delivery requirements
- Courier or logistics charges
4. Estimated Delivery Time
Estimated delivery times may be displayed during checkout where available.
Delivery times are estimates and may be affected by:
- Order processing
- Delivery location
- Courier operations
- Public holidays
- Weather conditions
- Customs clearance
- Incorrect delivery information
- Events outside our reasonable control
We do not guarantee an exact delivery date unless expressly confirmed.
5. Order Tracking
Where tracking is available, customers may receive tracking or delivery information after the order has been dispatched.
Tracking availability depends on the delivery provider and destination.
6. International Shipping
International orders may be subject to:
- Customs duties
- Import taxes
- Clearance fees
- Local government charges
Unless otherwise stated, these charges are the responsibility of the customer.
Customs processing may also cause delivery delays that are outside our direct control.
7. Incorrect or Incomplete Delivery Address
Customers are responsible for providing accurate delivery details.
FOOTKARFT AFRICA may not be responsible for delays, failed deliveries, or additional shipping costs caused by:
- Incorrect addresses
- Missing address information
- Incorrect contact details
- Failure to provide necessary delivery information
Please contact support@footkarft.africa as soon as possible if you notice an error in your delivery information.
Changes may not be possible once an order has been dispatched.
8. Failed or Refused Deliveries
If a delivery cannot be completed because the customer is unavailable, refuses delivery, or provides incorrect information, the delivery provider may return the order.
Additional shipping or redelivery charges may apply where permitted.
9. Damaged, Missing or Incorrect Deliveries
If your order arrives damaged, incomplete, or contains an incorrect product, please contact:
support@footkarft.africa
Include:
- Your order details
- Description of the issue
- Relevant photographs where appropriate
We will review the issue and provide appropriate assistance.
Please refer to our Refund, Return & Cancellation Policy for information about returns, exchanges, and refunds.
10. Delayed or Lost Shipments
If an order appears significantly delayed or lost, please contact our support team.
We may work with the relevant delivery provider to investigate the shipment.
FOOTKARFT AFRICA is not responsible for unavoidable courier, customs, weather, or transportation delays outside our reasonable control, but we will provide reasonable assistance where possible.
11. Changes to This Policy
We may update this Shipping & Delivery Policy when our shipping arrangements, delivery services, business practices, or applicable requirements change.
The latest version will be published on our website with an updated Last Updated date.
12. Contact Us
For shipping, delivery, or tracking enquiries:
Website: https://footkarft.africa/
General Email: info@footkarft.africa
Customer Support: support@footkarft.africa
Ghana Address
GA-047-7796, House Number 7,
Sapele Crescent, Near ATTC School,
Kokomlemle, Accra, Ablekuma Central,
Greater Accra, Ghana
Nigeria Address
Plot 773, Daki Biyu,
Opposite Yah Wahab,
Wuye, FCT, Nigeria